Privacy Policy

Last Updated: August 30, 2024

1. Introduction

Welcome to PuroHerbs LLC (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.mauphuocduong.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you provide to us directly, such as:

  • Identity Information: Name, username, or similar identifier.
  • Contact Information: Email address, mailing address, phone number.
  • Payment Information: Credit/debit card details, billing address.
  • Account Information: Passwords and other security information for authentication and account access.

2.2 Non-Personal Data

We may also collect non-personal information, such as:

  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Pages visited, time spent on the Site, clickstream data.
  • Analytics Data: Information collected through analytics tools to help us improve our Site and services.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including payment processing via Stripe.
  • Communication: To send order confirmations, updates, and respond to your inquiries.
  • Marketing: To send promotional materials and offers, with your consent where required.
  • Improvement: To enhance our website, products, and services based on your feedback and usage patterns.
  • Security: To protect against fraud, unauthorized access, and other security threats.
  • Compliance: To comply with legal obligations and enforce our Terms of Service.

4. Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with third-party service providers to facilitate our services, including:

  • Payment Processing: We use Stripe Inc. to handle your payment information securely. Stripe may collect and use personal data, including transactional data and device identifiers, to operate and improve their services. This data may be shared with financial institutions and service providers to prevent fraud and ensure secure transactions.
  • Shipping and Fulfillment: Providers who help us deliver products to you.
  • Marketing Services: Providers who assist with email marketing and analytics.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Payment Processing with Stripe

5.1 Stripe Integration

We use Stripe as our payment gateway to process payments securely. Stripe’s privacy practices are governed by their Privacy Policy. Stripe may collect personal data, including transactional data and device identifiers, through cookies and similar technologies. This data is used to operate and improve their services, including fraud detection, loss prevention, authentication, and analytics.

Payment processing services for buyers on mauphuocduong.com are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a buyer on mauphuocduong.com , you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of mauphuocduong.com enabling payment processing services through Stripe, you agree to provide mauphuocduong.com accurate and complete information about you and your business, and you authorize mauphuocduong.com to share it and transaction information related to your use of the payment processing services provided by Stripe.

5.2 Security

Stripe is certified as a PCI Service Provider Level 1, the highest level of certification available in the payments industry. We implement industry-standard security measures to protect your data during transmission and processing.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining transaction records for accounting and tax purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to your personal data we hold.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain exceptions.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your personal data to another service provider.
  • Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

8.1 Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site, remember your preferences, and provide personalized content.

8.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

9. Security Measures

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: SSL/TLS encryption for data transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments.
  • Secure Storage: Storing data on secure servers with appropriate safeguards.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: puroherbs@gmail.com
  • Mailing Address: 2661 Midway Rd #200, Carrollton, TX 75006
  • Phone: 214-444-3367